by: Jacqui Shemilt, 23 September 2025 One of the biggest questions we hear from business owners is: “Where do I even start with systemising my business?” It can feel overwhelming - but that’s where lean thinking makes it simple. Start by looking for the waste. Here are the top 3 areas we recommend reviewing first: Admin Processes → Are staff doubling up on tasks or entering the same info twice? Handover Points → Are there delays or confusion when work moves from one person to

by: Jacqui Shemilt, 18 September 2025 Business owners often think process improvement has to be a massive overhaul. The truth? Lean...

by: Jacqui Shemilt, 09 September 2025 Too often, processes end up scattered everywhere - in heads, on scraps of paper, on whiteboards,...