Blog | Bonacci Flow | Process Management Consultant

What Reports Would You Want to See from Bali?

by: Jacqui Shemilt, 18 November 2025 Imagine this: you’re on holiday, relaxing by the ocean. You check in just once a day to see how your business is running. What reports would give you peace of mind? What key metrics would tell you your team is on track? For most business owners, it comes down to: 1. Cashflow visibility - Are invoices sent, approved, and paid on time? 2. Operational KPIs - Are projects moving forward without bottlenecks? 3. Team performance - Are task

Liah

13 minutes ago1 min read

Keep Your Inbox Clear & Focused

by: Jacqui Shemilt, 13 November 2025 📨 Most inboxes are overflowing with emails we’ll “read later” … but never do. Every unnecessary email adds clutter, distraction, and wasted energy. 💡 The tip: Start by hitting unsubscribe on the emails you never action. When you clear the noise, your inbox becomes a focused space for what really matters: ✅ Business-critical updates ✅ Client communication ✅ Key decisions and approvals And the benefit? A clear inbox helps keep your day

Liah

Nov 251 min read

Streamlining Utility Accounts

by: Jacqui Shemilt, 04 November 2025 Our client’s Accounts Payable team was drowning in utility bills. Every month, dozens of accounts arrived by email and post, each needing: 📥 Manual entry 📤 Email approval 📑 Filing for audit The Before: Invoices stuck in inboxes Approvals delayed Duplicate payments slipping through Unclear rules on what could be processed vs what needed approval No clear metrics for approval, leading to confusion and inconsistency The After: We set up a

Liah

Nov 171 min read

Transitioning to a New Systems

by: Jacqui Shemilt, 30 October 2025 One of the biggest real-world challenges I see when working with businesses is navigating the transition to new systems or teams . On the surface, it seems simple: install the software, restructure the team, and move forward. But in practice, it’s rarely that smooth. The Reality Behind the Scenes: People have different levels of comfort with change. Some embrace it, others resist. Old habits don’t disappear overnight—many staff still fall

Liah

Nov 111 min read

ISO Certification Made Simpler

by: Jacqui Shemilt, 21 October 2025 Preparing for ISO certification can feel overwhelming - but it doesn’t have to be. One quick win? Create a simple Read & Acknowledge flow for your company policies. It’s not just about ticking the compliance box.✨ It builds a culture of accountability and gives you audit-ready proof in minutes. Here’s how: ✅ Upload your policy into Teams or SharePoint ✅ Automate reminders for staff to read & acknowledge ✅ Track acknowledgements for instan

Liah

Nov 51 min read

Break Old Habits. Find Smarter Ways.

by: Jacqui Shemilt, 16 October 2025 Old habits feel normal. Smarter habits create growth. A salesman we worked with was doing what he’d always done: ✍️ Jotting meeting notes in a notebook ⌨️ Typing them up at night 📧 Emailing them back to the office for someone else to enter It felt “normal” - but it was wasting hours every week. We helped him flip the script: notes go straight into the CRM from his phone. No double handling. No delays. More time for selling. Scaling isn’t a

Liah

Oct 281 min read

When Visibility Changes Everything

by: Jacqui Shemilt, 07 October 2025 Before: A client’s leadership team couldn’t see where projects were stalling. Each department used its own system. Reporting took days and decisions were always made too late. After: By mapping their processes, centralising documents, and setting up a shared dashboard, they cut reporting time to 15 minutes . Leaders could instantly see bottlenecks and act before small issues became big problems. Scaling isn’t just about working harder -

Liah

Oct 231 min read

Systems That Keep Growth Flowing

by: Jacqui Shemilt, 02 October 2025 A growing manufacturing business was winning plenty of new work… …but every time a quote was accepted, production was delayed. The issue? Their quotes didn’t capture the detailed workings needed to generate work orders. By the time information was chased down, jobs were already behind schedule. What we did: We restructured their quoting process to capture the right level of detail upfront. This meant once an order was won, the work order co

Liah

Oct 211 min read

Lean Made Simple: 3 Places to Find Hidden Bottlenecks

by: Jacqui Shemilt, 23 September 2025 One of the biggest questions we hear from business owners is: “Where do I even start with systemising my business?” It can feel overwhelming - but that’s where lean thinking makes it simple. Start by looking for the waste. Here are the top 3 areas we recommend reviewing first: Admin Processes → Are staff doubling up on tasks or entering the same info twice? Handover Points → Are there delays or confusion when work moves from one person to

Liah

Oct 161 min read