Lean Made Simple: 3 Places to Find Hidden Bottlenecks

by: Jacqui Shemilt, 23 September 2025

One of the biggest questions we hear from business owners is:

“Where do I even start with systemising my business?”

It can feel overwhelming - but that’s where lean thinking makes it simple. Start by looking for the waste.

Here are the top 3 areas we recommend reviewing first:

1. Admin Processes → Are staff doubling up on tasks or entering the same info twice?

2. Handover Points → Are there delays or confusion when work moves from one person to another?

3. Client Onboarding → Are there unnecessary steps slowing down how quickly you deliver value?
   

By starting here, you can quickly identify and remove bottlenecks - giving you immediate wins and building momentum for bigger improvements.

Lean isn’t about doing more. It’s about making sure every step adds value.

Business owners: If you could fix just one process bottleneck in your business this month, which would it be?

#LeanThinking #BusinessOwner #OperationalExcellence #BonacciFlow #Authority #BusinessValue