by: Jacqui Shemilt, 23 September 2025 One of the biggest questions we hear from business owners is: “Where do I even start with systemising my business?” It can feel overwhelming - but that’s where lean thinking makes it simple. Start by looking for the waste. Here are the top 3 areas we recommend reviewing first: Admin Processes → Are staff doubling up on tasks or entering the same info twice? Handover Points → Are there delays or confusion when work moves from one person to