The ERP Customisation Trap

by: Jacqui Shemilt, 12 August 2025

Many ERP upgrades go over budget because the system gets customised to fit old habits - not better ones. 

We work with growing businesses who can’t always describe what their team actually does day to day, and often have no clear documentation. Hidden workarounds in emails and spreadsheets mean they’re at risk of: 

 🔸 Paying for unnecessary customisations 

 🔸 Disrupting what already works 

 🔸 Dragging out implementation timelines 

We map workflows in plain English, highlight inefficiencies, and show how ERP standard features can meet needs - avoiding thousands in extra costs. 

Thinking about a system change? Get clarity first - it’ll save you time, budget, and headaches.