3 Questions We Ask Before Any ERP or System Decision

by: Jacqui Shemilt, 03 March 2026

Before we ever talk about software, we ask three questions.

Not about features. Not about vendors. Not about price.

1️⃣ Do you clearly understand how the work actually flows today?

2️⃣ Are decisions and handovers defined — or assumed?

3️⃣ Will this system simplify work, or just formalise the chaos?

Most ERP and system failures aren’t technical failures. They’re process failures that get locked in by technology.

At Bonacci Flow, we deliberately slow this stage down. Because once a system goes live, the cost of poor decisions multiplies.

👉 You can’t automate what you don’t understand.

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