by: Jacqui Shemilt, 02 October 2025 A growing manufacturing business was winning plenty of new work… …but every time a quote was accepted, production was delayed. The issue? Their quotes didn’t capture the detailed workings needed to generate work orders. By the time information was chased down, jobs were already behind schedule. What we did: We restructured their quoting process to capture the right level of detail upfront. This meant once an order was won, the work order co