by: Jacqui Shemilt, 21 May 2026 Before you implement new systems, ask this: Is your business ready for change? Here’s the Change Readiness Checklist we use before any major improvement initiative: ✅ Is the current state clearly mapped? ✅ Are pain points agreed on by leadership? ✅ Is there a documented process baseline? ✅ Have owners been assigned? ✅ Is there a communication plan? ✅ Is there a centralised source of truth? ✅ Are KPIs defined for post-change measurement? You mus